Privacy Policy

Padel Mania Privacy Policy

Last Updated: July 2026

Padel Mania is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you book our camps, coaching sessions or events, use our website, or contact us.

1. Who We Are

Padel Mania provides padel coaching, holiday camps, events and related activities.

For the purposes of UK data protection law, Padel Mania is the Data Controller of the personal information you provide.

If you have any questions about this Privacy Policy or how we use your data, please contact us using the details published on our website.

2. Information We Collect

We may collect the following information:

Parent or Guardian Information

  • Name
  • Email address
  • Telephone number
  • Postal address (where required)

Child Information

  • Name
  • Date of birth or age
  • Medical information relevant to participation
  • Allergies
  • Emergency contact details
  • Any additional information required to ensure the child's safety and wellbeing

Booking Information

  • Camps or sessions booked
  • Attendance records
  • Payment status
  • Booking history

Website Information

When you visit our website, we may automatically collect information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies (see our Cookie Policy if applicable)

3. How We Use Your Information

We use your personal information to:

  • Process bookings and payments
  • Administer camps and coaching sessions
  • Communicate important booking information
  • Respond to enquiries
  • Contact parents in the event of an emergency
  • Provide a safe environment for participants
  • Improve our services
  • Meet our legal and safeguarding obligations
  • Send marketing communications where you have given consent

4. Our Legal Basis for Processing

We process your information under one or more of the following legal bases:

  • Performance of a contract (to provide the services you have booked)
  • Compliance with legal obligations
  • Legitimate interests (such as improving our services and ensuring participant safety)
  • Consent (for marketing communications and certain photography or video uses)

Where we process special category data, such as medical information, we do so only where necessary to protect the vital interests of the participant, fulfil safeguarding responsibilities, or with your explicit consent where required.

5. Payments

Payments are processed securely through our chosen payment provider.

Padel Mania does not store your full debit or credit card details.

6. Sharing Your Information

We only share personal information where necessary.

This may include:

  • Payment providers
  • Booking software providers
  • Coaching staff who require information to safely supervise participants
  • Emergency services or medical professionals where necessary
  • Government or regulatory authorities where legally required

We never sell your personal information to third parties.

7. Photography and Video

Photographs or videos may be taken during camps and coaching sessions for:

  • Social media
  • Marketing materials
  • Our website
  • Promotional publications

Where appropriate, we will ask for your consent before using identifiable images of your child. You may withdraw your consent at any time by contacting us.

8. Data Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse or disclosure.

Only authorised individuals have access to personal information where necessary to perform their duties.

9. How Long We Keep Your Information

We only retain personal information for as long as necessary to:

  • Deliver our services
  • Meet legal, accounting and safeguarding obligations
  • Resolve disputes

When information is no longer required, it will be securely deleted or anonymised.

10. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your personal information (where applicable)
  • Restrict or object to certain processing
  • Request a copy of your data in a portable format where applicable
  • Withdraw consent where processing is based on consent

To exercise any of these rights, please contact Padel Mania using the contact details on our website.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your information has been handled unlawfully.

11. Children's Privacy

As our services are provided primarily to children, bookings must be made by a parent or legal guardian.

We only collect children's personal information where it is necessary to provide our services safely and effectively.

12. Cookies

Our website may use cookies to improve your browsing experience, analyse website traffic and help our website function correctly.

You can control cookie preferences through your browser settings.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be published on our website, and the "Last Updated" date will be amended accordingly.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact Padel Mania using the contact details published on our website.